Instructor: Val Boudreau
Assertiveness impacts more than the way in which we communicate. By increasing your ability to effectively assert your needs you will gain confidence, the respect of others, and become more decisive - even in challenging situations. This full-day program will help participants increase their influence and credibility, add confidence to their communication, become more effective in dealing with conflict situations, and increase results. Learn the power of a positive, clear "No", while maintaining or earning respect from those around you. This program can mark a turning point in your life!
Business professionals, associates, team leaders, anyone who would benefit from being able to communicate more directly, tactfully, and effectively
HRCI & SHRM Credits: 6.5
NEW - Coaching Managers to Become Better Coaches - Cranston, RI
Attendees will learn what coaching is and isn’t, why coaching is important, the necessary skills managers need to be an effective coach, the various manager mindsets managers will need to overcome, simple coaching methods to use back on the job and how we can support our managers in becoming better coaches.
Winning the War for Talent - Waterbury, CT
This half-day program will provide you with talent retention strategies, updated approaches to planning, sourcing and recruiting tools and strategies that will help you build a successful pipeline of qualified talent for your organization at all levels.