Training Calendar

Assertiveness: The Art of Tactful Communication

Instructor: Val Boudreau
Fee: $175.00

Date: Time: Code: Location:  
Mar 27, 2019 8:30am - 12:00pm CS001.190327A Agawam, MA REGISTER NOW
May 28, 2019 8:30am - 12:00pm CS001.190528CRI Cranston, RI REGISTER NOW
Aug 14, 2019 8:30am - 12:00pm CS001.190814WALL Wallingford, CT REGISTER NOW
Dec 11, 2019 8:30am - 12:00pm CS001.191211L Lincoln, RI REGISTER NOW

 

Assertiveness impacts more than our communication styles.  By increasing your ability to effectively assert your needs you’ll gain confidence, the respect of others, and become more decisive - even in challenging situations.  You’ll build skills to help express your feelings and make requests in an appropriately assertive manner.

Target Audience
Business professionals, associates, team leaders, anyone who would benefit from being able to communicate more directly, tactfully, and effectively

Learning Objectives

• Identify your own assertiveness quotient
• Explain the distinctions between assertive, aggressive and passive behavior
• Apply and practice  assertive behavior skills in a variety of on-the-job and real-life situations

 

HRCI & SHRM Credits: 3.25