Instructor: EANE Staff
Performance reviews and evaluation begin on the first day on the job. Managing expectations, accountabilities and the process is one of the most significant opportunities a manager will have to help employees understand and close the gap between actual performance and the performance needed to meet and exceed individual, departmental and corporate objectives. Done correctly, performance reviews provide your employees with valuable developmental feedback and are an opportunity to receive an honest assessment of how you are doing as a manager. Covering the full life cycle of performance management, (from establishing expectations and setting goals to reporting and measuring actual performance) this program provides participants with coaching and counseling techniques and the skills needed to develop measurable performance standards, communicate expectations, use active listening skills, give feedback, and conduct and document an effective performance appraisal interview.
Managers, supervisors, HR professionals and others responsible for the supervision and performance management of employees.
HRCI & SHRM Credits: 6.5