Instructor: EANE Staff
For dates, locations and to register for this program individually please contact Michele Jackson at 877-662-6444 or email@example.com
Pre-requisite: Must complete DiSC Managment Assessment before taking program.
Giving clear directions, practicing active listening skills and using non-defensive communication techniques improves leadership effectiveness. Studies show that managers and supervisors spend over 25% of their time managing conflict. When performance expectations are made clear, and reinforced properly, managers can avoid the appearance of bias. They can also improve the consistency of production through a more accountable workforce. Through interactive discussions and use of real life situations, participants learn a variety of management strategies and when to use them effectively.
Supervisors, managers and others in a leadership position seeking to enhance their communication skills in the critical area of setting and adhering to performance standards
HRCI Business & SHRM Credits: 6.5
NEW - Get Results with Productive Conflict
Workplace conflict is inevitable. By increasing self-awareness around conflict behaviors, learners effectively respond to the uncomfortable and unavoidable challenges of workplace conflict.
Business Writing Excellence
Participants will learn the ingredients for effective business writing including: basic grammar, commonly misspelled and misused words and terms, etiquette and the virtue of brevity, editing and proofreading.
HR Essentials - 3-Day Certifcate Series
A broad overview of the current HR body of knowledge.