Instructor: EANE Staff
For dates, locations and to register for this program individually please contact Michele Jackson at 877-662-6444 or email@example.com
Pre-requisite: Must complete DiSC Managment Assessment before taking program.
Giving clear directions, practicing active listening skills and using non-defensive communication techniques improves leadership effectiveness. Studies show that managers and supervisors spend over 25% of their time managing conflict. When performance expectations are made clear, and reinforced properly, managers can avoid the appearance of bias. They can also improve the consistency of production through a more accountable workforce. Through interactive discussions and use of real life situations, participants learn a variety of management strategies and when to use them effectively.
Supervisors, managers and others in a leadership position seeking to enhance their communication skills in the critical area of setting and adhering to performance standards
HRCI Business & SHRM Credits: 6.5
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