Instructor: Emmy Monticelli
|Jun 12, 2019||8:30am - 4:30pm||CS001.190612AUB||Auburn, MA||REGISTER NOW|
|Dec 18, 2019||8:30am - 4:30pm||CS001.191218A||Agawam, MA||REGISTER NOW|
This interactive workshop is designed for those who have the difficult task of delivering sensitive feedback or conducting courageous conversations. Participants will leave this workshop having a strategy to prepare and conduct these conversations, techniques to manage emotional reactions and a concrete plan on how to approach and have their next difficult conversation whether it’s with an employee, a boss, a partner or mother-in-law.
HRCI & SHRM Credits: 6.5
Assertiveness: The Art Of Tactful Communication - Cranston, RI
You’ll build skills to help express your feelings and make requests in an appropriately assertive manner.
Project Management: A Blueprint For Success - Agawam
How do you manage both sides of the project management equation -- the people and the process? This program will give you the necessary tools to achieve success.
Principles of Leadership for Supervisors & Managers - Pittsfield, MA
This in depth series gives supervisors and managers practical knowledge and skills critical to leadership success.