Instructor: Emmy Monticelli
|Jun 12, 2019||8:30am - 4:30pm||CS001.190612AUB||Auburn, MA||REGISTER NOW|
|Dec 18, 2019||8:30am - 4:30pm||CS001.191218A||Agawam, MA||REGISTER NOW|
This interactive workshop is designed for those who have the difficult task of delivering sensitive feedback or conducting courageous conversations. Participants will leave this workshop having a strategy to prepare and conduct these conversations, techniques to manage emotional reactions and a concrete plan on how to approach and have their next difficult conversation whether it’s with an employee, a boss, a partner or mother-in-law.
HRCI & SHRM Credits: 6.5
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