Training Calendar

Emails: That's Not What I Meant!

Instructor: Diana Brooks
Fee: $175.00

Date: Time: Code: Location:  
Jun 20, 2019 8:30am - 12:00pm CS001.190620A Agawam, MA REGISTER NOW
Aug 29, 2019 8:30am - 12:00pm CS001.190829WALL Wallingford, CT REGISTER NOW


Email is an easy and quick form of communication but how often does our message get read the wrong way? This program will allow you to understand the best practices using email and help you to know when and when not to use it, how to structure your message and be concise using appropriate tone.

Target Audience
Anyone who regularly uses email for business communication

Learning Objectives

• Review email best practices and the role email plays in the workplace
• Write professional emails using the accepted rules of grammar, punctuation, language, and proofreading
• Avoid emotional and inappropriate emails

HRCI & SHRM Credits: 3.25