Instructor: Diana Brooks
|Jan 15, 2019||8:30am - 12:00pm||CS001.190115A||Agawam, MA||REGISTER NOW|
|Aug 29, 2019||8:30am - 12:00pm||CS001.190829WALL||Wallingford, CT||REGISTER NOW|
Email is an easy and quick form of communication but how often does our message get read the wrong way? This program will allow you to understand the best practices using email and help you to know when and when not to use it, how to structure your message and be concise using appropriate tone.
Anyone who regularly uses email for business communication
• Review email best practices and the role email plays in the workplace
• Write professional emails using the accepted rules of grammar, punctuation, language, and proofreading
• Avoid emotional and inappropriate emails
HRCI & SHRM Credits: 3.25
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