Training Calendar

Emotional Intelligence (EQ) for Managers & Supervisors

Instructor: Marge Stepansky
Fee: $385.00

Date: Time: Code: Location:  
Nov 26, 2018 8:30am - 4:30pm PD004.181126PITTS Pittsfield, MA REGISTER NOW
Dec 12, 2018 8:30am - 4:30pm PD004.181212L Lincoln, RI REGISTER NOW












Understanding emotions, and the role they play in productivity, matters. Emotions are intertwined in everything we think, do, and say each day on the job and throughout life. Leaders who develop EQ can communicate more effectively, handle stress well, respond flexibly to change, and are better team players. This one-day program has one increase your Emotional Intelligence Quotient.

Target Audience
This program is targeted for those who rely on others for results. By understanding your own emotional intelligence style, and that of those you lead, you will have a tremendous opportunity to connect, and influence, more naturally.

Learning Objectives

  • Define what EQ is and why it matters at work
  • Broaden your awareness of the role your emotions play on the job, in your profession and at your organization
  • Define and develop each of the four EQ skills:  Self-Awareness, Self-Management, Social Awareness, and Relationship Management
  • Discuss real world examples and experiences - what works, what doesn't, and what to do next time
  • From the Emotional Intelligence Appraisal assessment results, understand your current level of emotional intelligence (strengths and weaknesses) and where to focus your development
  • Complete your own EQ Development Plan to include one EQ goal and specific EQ practice strategies that will help you achieve this goal
  • Use after-training online tools to help ensure that learning is sustained


  • Learning Agility
  • Approachability
  • Work Relationships
  •  "Most informative seminar I've ever taken.  My journey is overdue.  Thank you for helping me see my weaknesses."  Mary A. Campbell | Peening Technologies | East Hartford, CT

    HRCI Business & SHRM Credits:  6.50