Instructor: Celeste Barros
|Jul 12, 2018||8:30am - 4:30pm||PD044.180712HCT||West Hartford, CT||REGISTER NOW|
|Jul 24, 2018||8:30am - 4:30pm||PD044.180724CRI||Cranston, RI||REGISTER NOW|
|Sep 27, 2018||8:30am - 4:30pm||PD044.180927A||Agawam, MA||REGISTER NOW|
Workplace conflict is inevitable. With insight from the Everything DiSC® Productive Conflict assessment learners improve self-awareness around conflict behaviors. The insight provided by this tool helps learners curb destructive behaviors so that conflict can become more productive, ultimately improving workplace results and relationships. By increasing self-awareness around conflict behaviors, learners effectively respond to the uncomfortable and unavoidable challenges of workplace conflict.
• Explore the destructive and productive conflict behaviors of your style and others
• Understand how to manage responses to conflict situations
• Discover communication strategies when engaging in productive conflict with others
HRCI Business & SHRM Credits: 6.5
Influencing Without Authority - Auburn, MA
Understand your role as an influencer, plan your approach with others, and communicate your position positively and persuasively.
DiSC: Self Awareness & Adaptability - Agawam, MA
This half-day program will help you understand how you work with others and how others perceive you.