Training Calendar

Leadership Skills for Lead People - 2 Day Series

Instructor: EANE Staff
Fee: $525.00

Date: Time: Code: Location:  
Jan 25, 2018 8:30am - 4:30pm L003.180125SER Pittsfield, MA REGISTER NOW
Mar 15, 2018 8:30am - 4:30pm L003.180315SER Agawam, MA REGISTER NOW
Apr 03, 2018 8:30am - 4:30pm L003.180403SER Greenfield, MA REGISTER NOW
Apr 24, 2018 8:30am - 4:30pm L003.180424SER Waterbury, CT REGISTER NOW
May 02, 2018 8:30am - 4:30pm L003.180502SER Lincoln, RI REGISTER NOW
May 15, 2018 8:30am - 4:30pm L003.180515SER Marlborough, MA REGISTER NOW
Jun 19, 2018 8:30am - 4:30pm L003.180619SER Auburn, MA REGISTER NOW
Aug 15, 2018 8:30am - 4:30pm L003.180815SER Agawam, MA REGISTER NOW
Sep 12, 2018 8:30am - 4:30pm L003.180912SER Waterbury, CT REGISTER NOW
Oct 18, 2018 8:30am - 4:30pm L003.181018SER Auburn, MA REGISTER NOW
Nov 07, 2018 8:30am - 4:30pm L003.181107SER Agawam, MA REGISTER NOW
Nov 29, 2018 8:30am - 4:30pm L003.181129SER Lincoln, RI REGISTER NOW


High performance organizations depend on employees called Team Leaders, Lead Workers, or Group Leaders more than ever before. These individuals may have limited authority, but great responsibility for producing results and making the “rubber meet the road” as far as productivity. High performance is achieved or not achieved by those they lead, so while the Team Leader may not have the power of management, they must possess the skills to effectively communicate, influence, set goals, manage time, and resolve conflicts. They also need to be able to improve the efficiency of their team through diagnosing problems and effectively training others.

This interactive two-day certification program will help ensure that your Team Leaders are well prepared to perform at a high level. Through group discussions, exercises, role-plays, and action planning, participants will develop the skills they need to succeed as a Team Leader, and better understand how to apply those skills to their specific workplace situations.

TARGET AUDIENCE: Leads, group leaders, work coordinators and assistant supervisors within any organization.

*PLEASE NOTE:  Participants must complete the Everything DiSC® Workplace Assessment and the Thomas Kilmann Conflict Assessment prior to attending Day 1. 

Day 1: Leadership Skills for Lead People I

In the first day of this program, leads develop their leadership skills through hands-on participation and skill practice. Participants will increase their interpersonal skills by understanding and adapting to different behavioral styles of their team members as well as learning how to deal with conflict in a productive, effective manner.

Learning Objectives:

• Learn how to communicate and work with different personalities and behavioral styles

• Learn how your behavioral style affects others

• Learn what to do when conflict happens

• Learn how to manage conflicts


• Communicating

• Self-Knowledge

• Conflict Management

Day 2: Leadership Skills for Lead People II

The second day of this program explores the unique challenges faced by employees who lead and give direction to their co-workers. Typically, these lead employees have increased responsibility coupled with limited authority and perform similar duties as those they guide and influence. Participants will increase confidence and insight into leading their peers to meet goals. They will learn the core competencies for success and gain new perspectives about their responsibilities.

Learning Objectives:

• Define and understand management’s expectations

• Identify the characteristics of effective leaders

• Learn how to build credibility, trust and acceptance

• Learn key communication skills

• Practice effective feedback and training techniques


• Assertiveness

• Influencing Others

• Leadership Presence

***2018 DATES***

Agawam, MA

March 15th and 22nd

Aug 15th and 22nd

Nov 7th and 14th

Auburn, MA

June 19th and 26th

Oct 18th and 25th

Greenfield, MA | April 3rd and 10th

Waterbury, CT 

April 24th and May 1st

Sept 12th and 19th

Lincoln, RI 

May 2nd and 9th

Nov 29th and Dec 6th

Marlborough, MA | May 15th and 22nd

Pittsfield, MA | January 25th and February 1st


HRCI & SHRM Credits: 13 for complete series