Instructor: EANE Staff
|Oct 16, 2018||8:30am - 4:30pm||L002.181016SER||Johnston, RI||REGISTER NOW|
|Nov 06, 2018||8:30am - 4:30pm||L002.181106SER||Agawam, MA||REGISTER NOW|
This program series is designed to give new and less experienced supervisors and managers a thorough knowledge of the skills and behaviors critical to leadership success. Participants learn to use these skills to effectively manage relationships with their direct reports, peers, and managers. Each module is practice intensive and focuses on practical application so that participants can apply their learning directly back on the job. That’s why programs are scheduled every week. Participants in the certificate program must attend the series in sequence as each session’s content builds upon what is learned in the previous sessions.
This series is offered to front-line supervisors, managers and professionals in manufacturing, office, and other industries such as service, distribution, sales, and health care.
Participants who attend all five sessions will be awarded a Certificate of Completion.
NOTE: Participants MUST complete day 1 prior to attending any programs within the series. They must also complete the Everything DiSC® Management Profile® prior to attending day 1.
Competencies: • Approachability • Assertiveness • Conflict Management • Delegating • Developing Direct Reports • Giving Feedback • Goal Setting • Leading Others • Listening • Motivating • Negotiating • Performance Management • Self-Knowledge • Team Building • Trust & Respect • Work Relationships
Prerequisites: Completion of the Everything DiSC Management Profile prior to attending. Upon enrollment, the participant will be given a link & directions for completing the profile
Session 1. Understanding Your Leadership Role & Managing Diverse Work Styles
Session 3. Situational Leadership and Training Skills
Session 4. Legal Liabilities of the Supervisor
Session 5. Managing Performance Problems and Handling Conflict
**Each series is scheduled to run one day a week for five consecutive weeks. Below are the dates scheduled for each series by location. In the event one of the dates in the series will not work with your schedule please contact Michele Jackson at 877-662-6444 or email@example.com to make alternative arrangements.**
Nov 6 | Nov 13 | Nov 27 | Dec 04 | Dec 11
Oct 16 | Oct 23 | Oct 30 | Nov 6 | Nov 13
HRCI & SHRM Credits: 32.5 for Complete Series
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