Instructor: EANE Staff
|Aug 02, 2018||8:30am - 4:30pm||L002.180802SER||Wallingford, CT||REGISTER NOW|
|Sep 06, 2018||8:30am - 4:30pm||L002.180906SER||Auburn, MA||REGISTER NOW|
|Sep 18, 2018||8:30am - 4:30pm||L002.180918SER||Lincoln, RI||REGISTER NOW|
|Oct 02, 2018||8:30am - 4:30pm||L002.181002SER||Pittsfield, MA||REGISTER NOW|
|Nov 06, 2018||8:30am - 4:30pm||L002.181106SER||Agawam, MA||REGISTER NOW|
This program series is designed to give new and less experienced supervisors and managers a thorough knowledge of the skills and behaviors critical to leadership success. Participants learn to use these skills to effectively manage relationships with their direct reports, peers, and managers. Each module is practice intensive and focuses on practical application so that participants can apply their learning directly back on the job. That’s why programs are scheduled every week. Participants in the certificate program must attend the series in sequence as each session’s content builds upon what is learned in the previous sessions.
This series is offered to front-line supervisors, managers and professionals in manufacturing, office, and other industries such as service, distribution, sales, and health care.
Participants who attend all five sessions will be awarded a Certificate of Completion.
NOTE: Participants MUST complete day 1 prior to attending any programs within the series. They must also complete the Everything DiSC® Management Profile® prior to attending day 1.
Competencies: • Approachability • Assertiveness • Conflict Management • Delegating • Developing Direct Reports • Giving Feedback • Goal Setting • Leading Others • Listening • Motivating • Negotiating • Performance Management • Self-Knowledge • Team Building • Trust & Respect • Work Relationships
Prerequisites: Completion of the Everything DiSC Management Profile prior to attending. Upon enrollment, the participant will be given a link & directions for completing the profile
Session 1. Understanding Your Leadership Role & Managing Diverse Work Styles
Session 3. Situational Leadership and Training Skills
Session 4. Legal Liabilities of the Supervisor
Session 5. Managing Performance Problems and Handling Conflict
**Each series is scheduled to run one day a week for five consecutive weeks. Below are the dates scheduled for each series by location. In the event one of the dates in the series will not work with your schedule please contact Michele Jackson at 877-662-6444 or email@example.com to make alternative arrangements.**
Aug 2 | Aug 9 | Aug 16 | Aug 23 | Aug 30
THIS SERIES IS FULL! July 10 | July 17 | July 24 | July 31 | Aug 7
Nov 6 | Nov 13 | Nov 27 | Dec 04 | Dec 11
Sept 6 | Sept 13 | Sept 20 | Sept 27 | Oct 4
Oct 2 | Oct 9 | Oct 16 | Oct 24| Oct 30
Sept 18 | Sept 25 | Oct 2 | Oct 9 | Oct 16
HRCI & SHRM Credits: 32.5 for Complete Series
NEW - Get Results with Productive Conflict
Workplace conflict is inevitable. By increasing self-awareness around conflict behaviors, learners effectively respond to the uncomfortable and unavoidable challenges of workplace conflict.
Business Writing Excellence
Participants will learn the ingredients for effective business writing including: basic grammar, commonly misspelled and misused words and terms, etiquette and the virtue of brevity, editing and proofreading.
HR Essentials - 3-Day Certifcate Series
A broad overview of the current HR body of knowledge.