Instructor: Celeste Barros
|Apr 09, 2019||8:30am - 4:30pm||PD044.190409AUB||Auburn, MA||REGISTER NOW|
|Jun 04, 2019||8:30am - 4:30pm||PD044190604WALL||Wallingford, CT||REGISTER NOW|
|Oct 31, 2019||8:30am - 4:30pm||PD044.191031A||Agawam, MA||REGISTER NOW|
Workplace conflict is inevitable. With insight from the Everything DiSC® Productive Conflict assessment, you’ll increase your understanding of conflict behaviors. This class provides you with tools to curb destructive behaviors and effectively respond to the unavoidable challenges of conflict, so that opposing viewpoints can become productive. You’ll see how productive conflict can improve workplace results and relationships.
Front line leaders, managers, supervisors, project managers, individual contributors
• Explore the destructive and productive conflict behaviors of your style and others
• Describe how to manage responses to conflict situations
• discover communication strategies when engaging in productive conflict with others
HRCI Business & SHRM Credits: 6.5
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