Instructor: Celeste Barros
For dates, locations and to register for this program please contact Michele Jackson at 877-662-6444 or firstname.lastname@example.org
Customize your sales and service up-selling techniques to get the best response from your customers by discovering your DiSC® Sales style and how to adapt it as needed.
The profile is sales-specific with in-depth information; including tips, strategies, and action plans to help you close more business. Exciting follow-up tools are included in this training at no cost! The one-page reports in the Everything DiSC® Sales Customer Interaction Maps are the perfect personalized planning tool to prepare for sales calls.
• Discover your DiSC style.
• Recognize customer buying styles.
• Adapt your sales style to customer buying styles.
PLEASE NOTE: Fee includes the electronic DiSC Sales Assessment
HRCI & SHRM Credits: 6.5
Emotional Intelligence (EQ) for Managers & Supervisors - Agawam, MA
Discover strategies you can use immediately to take your EQ to new heights. Reap the rewards that being emotionally intelligent renders.
FMLA, ADAAA & Workers Compensation: Taming the 3-Headed Dragon - Agawam, MA
The intricate compliance issues involved in managing an employee with a medical condition.
NEW - Coaching For Results - Agawam, MA
Attendees will learn what coaching is and isn’t, why coaching is important, the necessary skills managers need to be an effective coach, the various manager mindsets managers will need to overcome, simple coaching methods to use back on the job and how we can support our managers in becoming better coaches.