Instructor: EANE Staff
|Aug 07, 2019||8:30am - 12:00pm||PD041.190807A||Agawam, MA||REGISTER NOW|
|Oct 08, 2019||8:30am - 12:00pm||PD041.191008WALL||Wallingford, CT||REGISTER NOW|
Often interpersonal conflicts, harassment and Discrimination allegations are the result of misunderstandings or an unwillingness to respect another co-worker's point of view, rights, background or culture. In this program you'll develop an increased awareness of the impact of your actions, as well as an understanding of the impact, risk and potential liability for failing to respect others in your workspace.
•Define Workplace Respect and its importance
•Identify harassment and discriminatory behavior
•Identify tools and strategies for self-assessing one's own behavior
HRCI & SHRM Credits: 3.25
Emotional Intelligence (EQ) for Managers & Supervisors - Agawam, MA
Discover strategies you can use immediately to take your EQ to new heights. Reap the rewards that being emotionally intelligent renders.
FMLA, ADAAA & Workers Compensation: Taming the 3-Headed Dragon - Agawam, MA
The intricate compliance issues involved in managing an employee with a medical condition.
NEW - Coaching For Results - Agawam, MA
Attendees will learn what coaching is and isn’t, why coaching is important, the necessary skills managers need to be an effective coach, the various manager mindsets managers will need to overcome, simple coaching methods to use back on the job and how we can support our managers in becoming better coaches.